- VEKA -

Over half of customers log-on to order

Ordering online makes it even easier for customers to place orders, according to VEKA. The industry-leading system supplier has announced that over 60% of its customers now use its online ordering portal to order from the wide range of market-leading VEKA products.

Ordering online means that customers are not restricted to standard business opening hours, says Brand Manager Rebecca Mayhew: “Being able to access the website 24/7 gives our customers complete flexibility, and allows them to place their orders at a time that suits them and their business. It also reduces the chance of them encountering problems that can be associated with the more traditional methods of placing orders, such as busy telephone/fax lines or miscommunication over the phone. Customers are able to store favourites and look back at previous orders to save time once they are up and running on the system.

“Of course, while the online ordering system has proved popular there is no substitute for the personal touch, and every VEKA customer still has their own dedicated internal and external account managers to assist them with any queries they may have.”

In addition to the online ordering portal, visitors to the VEKA website can access product details and technical information plus read the latest news about VEKA.

Industry-leading VEKA also offers homeowners, trade customers and specifiers the opportunity to design and order their ideal Composite Door with its 'design a door' website, www.frontdoors.uk.com .

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VEKA is the world's largest manufacturer of extruded PVC-U products, with factories in countries across Europe, Asia, America and Russia. VEKA Group is the UK arm of that company; best known for the VEKA Matrix and Halo profile suites and the Infinity recycled PVC-U system that have each set new standards in the industry for technical excellence as well as sheer good looks.

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