The Sash Window Workshop, manufacturer of timber windows and doors in Bracknell, Berkshire, has built up an excellent reputation in London and the South East as a result of which customer recommendations account for more than a third of new business. Providing quality products on time every time is therefore of the utmost importance. CENSolutions, the leading consultancy and test facility for the window, door and glazing industries, partners with The Sash Window Workshop to help it continually meet its high standards. Richard Dollar, Managing Director of The Sash Window Workshop explains: “CENSolutions proactively stay on top of all the relevant legislation we need to comply with and help us ensure we stay ahead of all necessary changes. While at first I was skeptical about some of the required standards, I do believe they have helped us to continually drive the quality of our products forward. We’ve worked with Mike Gaillard and his colleagues at CENSolutions to achieve EN1279 and EN14351 and they have removed all the hassle for us by overseeing all of our systems and undertaking the six monthly audits. Most companies, especially in the current economic climate, need to use the resources they have to focus on running their business and making sure customers are happy. So, with limited in house resources, you need a company like CENSolutions. Working with CENSolutions allows us to concentrate on what we do best – making high quality traditional timber windows and doors – safe in the knowledge that all of our products meet, if not exceed, existing legislation.”
The Sash Window Workshop was established in 1994 and is a family owned and managed company. The company prides itself on providing customers with excellence and an attention to detail across all of the products and services it offers from first enquiry through to completion.