Leading fabricators, frameXpress has once again placed customer needs as a priority by further improving support services. The company has launched a modern, addition to the corporate website by adding an order quotation facility for customers.
The new interactive option has been designed with customers busy schedules in mind to purely serve hectic installation schedules and customers own business needs. This on-line quotation system which is already proving popular has been created to offer out of hours services at speed.
In an increasingly competitive market sector, frameXpress understands the need for a fast response and senior management believe this will help to alleviate hectic schedules when time is pressing.
This new addition to the corporate site has proved very popular with both existing and new customers flooding the enquiries section.
The entire site www.framexpress.co.uk is continually monitored and updated with all the latest product information, corporate news and press material incorporated to ensure customers have a fast resource regarding pricing and product developments. With the entire range of windows, doors and conservatories highlighted the site offers visitors a more accessible and extensive view of the company as a whole.
The new area of the site is simple and easy to navigate, with all useful data on prices, benefits, legislation and product benefits easily accessible The site will be regularly maintained to ensure that it remains up-to-date at all times to ensure that only the most useful and appropriate information is incorporated.
Vistors to the site can download useful data relating to the frameXpress portfolio of products and it also encompasses sections on the different divisions and service departments.
Clive Coleman, Sales Director, comments, “The workload at frameXpress has increased significantly over the last 12 months with sales continuing to increase, consequently, every avenue for contacting frameXpress staff must be developed. Today all businesses need a website that can be fully utilised to provide as much assistance to our customers and to help reinforce core corporate benefits.”
Clive Coleman concludes, “Existing and prospective customers have more access than ever before to our prices and services with the key contacts highlighted should they require more technical advice. We feel that customers will find this a useful means to expedite orders and consider this new facility will help to ease work queries out of office hours.”