- Deceuninck -

Deceuninck launches information library for its customers

From January 2009, Deceuninck will be offering a new service to its customers. The service, which will complement its product range, is an online Technical Centre. It’s an information library holding product images, certificates, installation guides and technical manuals for the Deceuninck full product range that customers can download with a click of a mouse.

As you would expect from Deceuninck, the Technical Centre is easy to use and navigate. Customers can search using keywords, so they don’t need to find or remember product codes. They can also search for information on all the products in a range, e.g. 2800 Decorative products. And once the customer has found the product they need, depending on their internet connection speed, information can be downloaded in seconds.

The Technical Centre makes mistakenly using outdated manuals a thing of the past because the documents in the Centre are always the most up-to-date. What’s more, because they can be stored and viewed electronically, they will free up storage space and offer untold environmental benefits.

The product images stored by the Technical Centre will make producing high quality marketing material much easier too, helping to boost customers’ brand identity – a boon in these uncertain times.

The Technical Centre will be accessed from the SynergeBuild website, the Deceuninck online information portal. To gain access to the Technical Centre, customers need to contact Deceuninck technical team. All technical staff, whether field or office-based have been fully trained, so will be on hand to offer customers any help or advice.

The Technical Centre will be available from January 2009 and field engineers will be introducing it to customers during their early New Year visits. Given its potential value, there seems little doubt the Technical Centre will be greeted with open arms!

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Founded in 1937, Deceuninck is one of the world’s major PVC-U window and door systems companies. Deceuninck has been established for over 30 years in the UK, with production, distribution and head office in Calne, Wiltshire. It is in the top three in most major world markets, and is a leader in innovation, sustainability, colour and design.

Deceuninck products are premium brand, highly rated by homeowners for appearance and kerbside appeal. As a committed innovator, Deceuninck aims to make better quality, more energy efficient products to help its fabricator customers sell more at improved margins.

Deceuninck is known for its ‘pretty’ windows with inbuilt symmetry and clean sightlines. Its Heritage Window Collection helps fabricators and installers stand out in the market with a choice of beautiful Flush Sash, Chamfered and Sculptured windows and doors. The award-winning Heritage Flush Sash (G17 Product of the Year) replicates the look of traditional timber windows and complements all types of homes, from period cottages to modern townhouses. Deceuninck’s sliding patio door, Slider24, is the best in the market for energy efficiency, security, weather performance and 26 colourways from stock, of course. No other slider comes close.

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