Trade fabricator Astraseal has set up a new text number to make it even easier and more convenient for customers to place orders.
Installers buying from Astraseal who are out on site and who can’t get to either a fax machine or a PC to order online can simply text a dedicated new number and reserve the manufacturing slot for the REHAU doors, windows or conservatories they require.
Astraseal will then process the order and either fax or email confirmation documentation to the customer for them to check whenever it is convenient for them.
The number to text is: 07825 238881and all the message needs to say is order followed by the quote number and date required.
Zachary Nedimovic, Astraseal’s Sales and Marketing Manager, who launched the service, said: “It definitely makes sense to allow customers to text orders. Everyone has access to a mobile phone on site and this makes the best use of the available technology.”
Astraseal already operates a text messaging service which contacts customers to advise them when their delivery is 30 minutes away and is constantly reviewing demand from customers for other similar new initiatives.