Following the launch of their Customer Charter earlier this year, the UK’s leading independent composite door supplier DOORCO makes another bold statement to the market with their “no restriction” prepped door service promise.
“It is well documented that the popularity of the composite door is growing and the market is getting bigger,” says Dan Sullivan DOORCO’s MD. “With this demand comes complexity – customers are demanding more choice and there is greater competition out there. For DOORCO, our policy is to not only keep up with these demands, but also make sure these complexities aren’t an issue for our customers.
“Having a prepping service is nothing new, but how many composite door manufacturers offer this service with no restrictions? DOORCO customers can order any slab, design, glazing cassette and glass combination. And when it comes to colour, in addition to our eight standard slab colours (including Anthracite Grey) and 38 premium colours, we can also supply any RAL colour as a special order.”
“A door slab is a complex product, making machining them a difficult process, but we can prep for any lock; any hinge; open in; open out; edgeband painted or not. The calibre of our team has enabled us to offer this added value service to our customers. We have the technology and expertise to ensure they are right first time – and if they’re not, that’s our problem!”
“In addition to standard prepping, we can pre-glaze the doors for you too. Whether it’s a complex contemporary door glazed with Inox or Urban, or something more traditional using Tri-SYS, DOORCO’s glazing service offers this choice. For us, it’s about taking the pain away from our customers and offering the best service we possibly can.”
“Delivering exceptional service is central to everything we do at DOORCO and what our business is built around. Our Customer Charter sets clear, measurable promises to our customers that we will hold high stock levels and delivery quickly, and our prepping service is about added-value. It is our drive to be the composite door supplier of choice and open up the world of choice composite door has to offer to everyone.”
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