Solidor have just launched Cloud 2.0, which offers their trade partners a newly enhanced online experience, far beyond that of typical online ordering, to include live pricing, an online payment function for pro-forma customers and importantly, a revolutionary order tracking facility.
Taking on board typical customer experiences from the consumer sector, the new Solidor Cloud 2.0 offers far more functionality, with the ability for live costing, along with sales pricing and specification at the point of sale. Quotations can then be sent instantly to consumers, so that the process from enquiry to quotation becomes a more streamlined process, for both trade partner and consumer.
Solidor Cloud 2.0 is an online portal for all customer activity and the recent addition of order tracking is a major plus for installers looking to schedule the fitting of their composite doors, with information readily available 24/7 at the click of a mouse. Order received, in manufacture, quality control and despatched are the four different stages that are highlighted on the online portal with each order.
With OTIF levels consistently in excess of 99%, there’s also the reassurance of accurate information and the continued trust in the Solidor brand from their customer base. There are further important developments planned for Solidor Cloud 2.0 as part of their Network Development Programme, which will be implemented later in the year.
Gareth Busson, head of sales and marketing at Solidor Group commented: ‘Our new cloud functionality offers far more than just online ordering, as we’re building this into a complete information hub for customers, so they can manage all information relating to their account, orders and queries 24/7 and on any device. This is yet another compelling reason why customers choose Solidor, along with the powerful marketing campaigns and product rich features that we offer.’