REHAU has appointed five new starters to its Windows Solutions team to improve support services for its installer and fabricator customers, and ensure that whatever their needs, it’s All in Hand.
In September, REHAU made four new appointments to its sales team. Shaun Young takes over as the Area Sales Manager for the North East, leaving Hormoz Nouri – who was covering both the North East and Scotland – to dedicate his focus to account management and specifications for Scotland.
Sam Tynan joins as Junior Sales Manager, with a varied national role providing support to REHAU’s trade counter customers and Authorised Partner installers.
Rick Cole, has been appointed Area Sales Manager and will oversee operations in the West and South Yorkshire, Humberside, Derbyshire, Nottinghamshire, Lincolnshire and Leicestershire and Nottinghamshire. Rick’s outstanding performance in his previous role as Internal Sales Support made him an ideal candidate for promotion to this role.
New recruit Ruby Sidhu, Business Development Administrator, will be looking after REHAU’s databases and providing back-office support to the business’ Commercial Sales Managers. Ruby is based in Slough as part of the business development team alongside Steven Porte in Glasgow and Sue Sanderson in Manchester.
The four young, dynamic and enthusiastic recruits will work alongside more experienced members of the REHAU team, including Hormoz Nouri, who has 17 years’ service, and the Sales Director Barry Gilligan who has been in the business for 30 years.
Barry said: “At REHAU we know that our people are what sell our products. That’s why we are boosting our sales team, ensuring we have people on the ground to go out, meet our customers face-to-face, hear what challenges they face and see what support we can offer. It’s so important to show our customers that we have the time and the resources to be there when they need us, providing the products and expertise that can help their business succeed.”
As well as the new additions to the sales team, REHAU is also expanding its Technical Services Support team at its head office in Ross-on-Wye, with the appointment of Paul Evans who will provide an extra pair of hands to resolve any technical queries that customers may have.
Adele Taylor, HR Manager from REHAU said: “It’s been a busy time for HR as we’ve seen a flurry of recruitment in the Windows Division at REHAU, but it’s a worthwhile investment that is going to help us support our customers better. Going forward, REHAU will be making further appointments to our sales team to make sure we have a robust structure in place, particularly in terms of ensuring we the have resources to drive our Authorised Partner Program.”
To further support these teams, REHAU will shortly launch a handy tool known as the 360 performance portal, which provides REHAU customers with marketing support and downlaodable materials throughout the year.