Spectus trade fabricator Mercury Glazing Supplies Ltd. has become the latest fabricator to sign up to the Excellence as Standard programme. Launched at this year’s FIT Show the fabricator and installer programme advocates excellence at every stage of the project – from manufacturing through to installation in a consumer’s home. Fabricators and installers who are part of the programme will be demonstrating they are committed to raising standards across the industry and delivering an outstanding customer experience.
For Chris Reeks, Sales and Marketing Director of Mercury Glazing, the decision to join the scheme was an easy one. He explains: “The new Excellence as Standard programme offers major benefits to both Mercury and our customers and we did not hesitate to sign up. As a business, our ethos has always been to manufacture quality products and offer an exceptional service throughout our customer base. In joining Excellence as Standard we can take that quality commitment to the next level as Mercury and our customers take advantage of what the scheme has to offer. This includes ongoing training and development opportunities through the Excellence as Standard Academy in addition to a comprehensive marketing support package, lead generation and business support from approved specialist partners including FENSA. We are very much looking forward to rolling out the programme to our installing partners.”
The interest around Excellence as Standard since its launch is a reflection of the strengths of a programme that is the most comprehensive ever devised. Designed with the fabricator at its heart, it offers a compelling package designed to gain a competitive edge and earn customer trust. And with specialist companies such as Mercury Glazing now joining the programme its importance and value throughout the industry is clearly evident.