South West based Connaught Windows, a family run fabrication and IGU manufacturing company in its third decade of trading, is celebrating 10 years as a Deceuninck customer this year.
Natalie Witczak, Senior Business Manager at Connaught Windows explains: “We’ve been a Deceuninck customer for so long because we firmly believe in offering a great service to our customers and in order to do that consistently, we need a supplier who genuinely shares the same philosophy. We also need new products that keep us and our customers ahead of the competition. Deceuninck delivers on both counts.
“Connaught Windows has stood the test of time because we have built long standing relationships with our customers by offering a great service and a friendly environment – some of our customers pop in just for coffee and a chat before they start work in the morning. Of course, the relationship wouldn’t exist if we didn’t supply the right products too and with Deceuninck’s help we can do just that. Our installers like the fact they can get everything they need under one roof from their local fabricator which saves them time and money.
“We offer a full suite of Deceuninck products in both Decorative and Chamfered profiles, along with patio doors, Slide & Swing doors, stable doors and the flush sash system. Many fabricators steer clear of making several systems, but we’ve found that being able to deliver so many quality options, along with the vast range of colours we get from Deceuninck, has enabled us to stay ahead of the ever-changing market demands. Customer feedback has shown that our installers feel supported by the range of products and colours we can offer. The innovative products that we get as a Deceuninck customer also ensures that we are always one step ahead of our competitors.
“The new flush sash system for example is another great product added to the portfolio, it is perfect for replacing contemporary aluminium or traditional timber. In the area of the UK we cover, including the New Forest, we are able to supply this product as a great alternative that fits very well with the type of properties and is pleasing to the eye.
“We want the right products and great service from our suppliers but Deceuninck genuinely delivers so much more than this which in turn helps us and our customers stand out from the competition.”
Contact Carol Hearn on 01249 816969 to find out more about Deceuninck