- Vita Hardware Ltd. -

VITA invests in the customer experience

Whilst continuing to deliver on expectations, VITA Hardware has been working hard behind the scenes in order to develop new software, designed to enhance the customer experience. As a global player with more than 30 years’ knowledge and understanding in hardware design and manufacture, VITA constantly reviews and evaluates internal processes and procedures to ensure the most effective systems are in place to service customers - and the new Quote Generator is latest example of that.

Stewart Lamb, Managing Director of VITA Hardware in the UK explains: “The Quote Generator is a great tool which will be used by both our internal and external sales team. We have invested a considerable amount of time and money into this resource and the outcome provides us with a quicker, smarter tool which we can use to present customer quotes. Customers will have same day access to the information they requested, all laid out in a standard corporate format which includes everything they need to fulfil the transaction.“It is important for us, as a supplier of Hardware products into the UK marketplace, to ensure we work in the most effective way, for us and our customers. The introduction of our Quote Generator means customers will have access to product information and pricing much quicker than before, which we know will be of benefit to them.”

News title: -    VITA invests in the customer experience
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