- TruFrame Ltd -

Continued investment for online ordering

TruFrame have invested further in their IT infrastructure, with over 58% of customers now ordering online regularly via mobile, tablet and desktop devices, helping to streamline order processing and reduce lead times for product deliveries.

A new fibre optic line has been installed at the Melton Mowbray based fabricator, magnifying the band width tenfold, providing 100mb/s upload and download performance. This will also allow for a number of other customers to come on board, in what is one of the industry’s most efficient and effective online ordering portals for uPVC window and door frames.

In an age where the vast majority of consumers are comfortable with online ordering with global giants such as Amazon or even dedicated digital supermarkets such as Ocado, the industry is quickly adopting these new online technologies. For these TruFrame customers already ordering online, it’s improved their respective business efficiencies, provided them with a 24/7 service and eliminated any of the risks associated with multiple ordering entry.

Patrick Firmager, director of TruFrame commented: ‘Our online ordering portal is arguably the best in the industry with in-house expertise driving improvements all the time. With over 50% of web based activity on mobile devices now, we’ve also been quick to build a solution that’s as effective on a phone or tablet as it is on a desktop solution.

He continues: ‘We have a vision for the future that over 80% of customers will order online and with effective training and investment, we hope to make this a reality.’

See the ‘Complete Package’ video on TruFrame’s YouTube channel to find out why so many companies are changing to TruFrame.

News title: -    Continued investment for online ordering
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TruFrame Ltd

TruFrame are one of the top six largest manufacturers of uPVC windows and doors in the UK, as well as being the only high volume fabricator to finish every frame off by hand. This additional step in the manufacturing process is done to ensure the highest level of product quality and provide a truly unrivalled finish.

Within their 40,000 sq foot operation, TruFrame manufacture a wide range of products from the Liniar system, along with their own composite doors using the Solidor slab.

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