A quick quote service can make all the difference to busy installers. Not only does it mean that they can get back to customers quickly and win the job, it also means they don’t waste time chasing up prices from suppliers.
That’s why Window Warehouse consistently maintains its 24 hour quote turnaround, so that customers can spend their time on the more important jobs, knowing they will get their quote back promptly.
“Top-notch customer service is something we strive to achieve at Window Warehouse,” says Managing Director Malcolm Cake. “That’s why we give our customers fast quotes and dedicated customer support.
“Customers know that they can always speak to the right person who can answer their questions. And getting speedy answers to technical queries, pricing requests and product questions makes a huge difference to them.”
Window Warehouse has 30 years’ experience supplying PVCu and aluminium windows and doors across the South coast. It recently added an extra dimension to its customer support, by sending Field Sales Representative, Remi Cake, on the road.
Malcom continues: “Remi’s new role is supporting customers on site, with advice on the best products for both domestic and commercial jobs as well as technical information like acoustic values and load calculations.
“With dedicated and knowledgeable customer advisors, both on the end of the phone and on site, and a 24 hour quote turnaround promise, customers can have even more confidence in the Window Warehouse service that we’ve been perfecting for over 30 years.”