How to become a legendary business? “Easy,” says Jay Patel, Sales Director of top London window and door fabricator Everglade Windows. “Have legendary customers!”
It’s not by chance that Everglade puts its customers in this elevated category.“We want our customers to be successful,” says Jay. “We’ve been around for 36 years and we know that helping customers to be more profitable is the best way to do business. Many of our customers go back years with us and we’ve seen and learned a lot over this time.
“We know customers get a lot out of our annual conferences. It’s the best way to keep customers up to speed with the latest information in the industry. Whether its legislative changes, best practice or product trends, we make sure customers get the information they need.
“This year’s “Become a Legendary Business” conference will be delving deeper into different issues facing businesses. We have industry experts covering a range of topics including dispute management and the Consumer Rights Act to give Everglade customers free, independent advice and information.
“Many of the services are things that we hope, as business owners and leaders, never to need, like debt management and reconciliation services. But it makes good business sense to have back-up plans, just in case.
“This year’s conference isn’t one to be missed. On top of all the independent business information, the Everglade management team will be talking about our ever-improving installer support and our Happy to Help service. We’ll also be dishing out loads of information on legislation, accreditations and anything that’s happening in the wider glazing and construction industry that could affect our customers.”
Visitors to the Become a Legendary customer conference in May will also be invited to enjoy the extra special Everglade hospitality.
“So that Everglade customers can enjoy themselves until a little later than a usual week night, we’ve moved the conference from a Thursday to a Friday!” adds Jay.