One of Kestrel’s long serving installers is set for a landmark 21-year anniversary this spring.
Home Installations, based in Kingsmead, Cheshire, has been installing roofline products since 1995, and using Kestrel products for the majority of that time.
Owner Peter Bennett, a former roofline installation trainer, explained that he had seen changing trends in those years.
“I set up Home Installations in June 1995, it was a natural progression having worked as a sales person and a roofline trainer,” he said.
“For most of that time we’ve been using Kestrel products. I am a big fan of the products themselves, but also the support that comes with it.
“Today, we use a lot of the K22 bullnose and K16 square fascia boards in black, as opposed to the white, as it is a very practical colour that looks smart and suits most properties.”
Working across Cheshire, Home Installations has grown through Peter’s customer-centred approach to sales and marketing, along with word of mouth recommendations.
“I enjoy the sales process because I know that we have a very good product,” he said. “We carry out a thorough survey, so there are no surprises once the job starts and use the Kestrel range, which has all of the relevant BBA certifications.”
Peter added that reliability was the most important aspect of Kestrel products.
“I honestly believe it’s easier to do something right than it is to do something wrong,” he said. “With the right products, preparation and skills, I know that when I see a customer again years later, they will still be happy with the job we did.”
Steve Malkin, Kestrel business development manager for the North West congratulated Peter on the up-coming business milestone.
“Home Installations is a great business that demonstrates that putting quality first can really help a company grow,” Steve said.
“Beginning in roofline, the company has built a reputation for reliability that has helped it expand into many other areas of home improvements. We look forward to working with Peter and his team over the next 21 years!”