2016 sees Window Warehouse – a Portsmouth-based fabricator of industry-leading windows and doors from The VEKA UK Group – celebrate its 30th anniversary in the home improvement supply business.
The company, which has been a customer of The VEKA UK Group's Halo brand for the last 17 years, fabricated more than 18,000 window and door units in 2015 – a huge leap from the 1,500 it produced in 1986; its first year of trading.
Director, Malcolm Cake commented: “A lot has changed for Window Warehouse over the past 30 years. We started out in a single, 1,500 square feet unit, growing to take on an additional seven units – each dedicated to a different product – today boasting a combined footprint of over 30,000 square feet.
“What has guaranteed our success and longevity is the way we constantly strive to improve our product offering for customers. The switch to Halo has paid dividends from day one, as the brand's position in The VEKA UK Group keeps us consistently at the forefront of industry trends and technical advancements.
“From its comprehensive range of colour options to the FlushSash window suite – perfect for period properties and buildings in strictly governed conservation areas – we found our ideal systems supplier in Halo. In fact, back in 2008 we were the first of The VEKA UK Group fabricators to manufacture a PVC-U bi-folding door, designed and tested with VEKA and Halo's support; an indication of just how forward thinking our two organisations are!”
Window Warehouse has proudly embraced technology – both online and in its production processes. “Not many companies in our industry offer an online quoting and ordering facility”, Malcolm continues. “It's a clear way of streamlining the process for both fabricator and installer but, if help is needed, we're still always on hand to offer training and advice.
“We've introduced a scanning system to our factory; great for quality assurance and traceability. And our marketing team not only handle advertising and social media for Window Warehouse but can also advise and assist customers with their marketing too.”
Dave Jones, Managing Director for The VEKA UK Group added: “We're proud to work with Window Warehouse – a proactive company that thoroughly deserves its 30 years of success and many more to come. It fully engages with the support we offer, being both an Approved Fabricator and a Network VEKA member company, and we look forward to maintaining our mutually beneficial relationship over the next 30 years.”
Asked about plans for the future, Malcolm explains that Window Warehouse's successful formula will continue: “We're currently in the process of expanding our factory and investing £400,000 to update our machinery, keeping us where we like to be: at the industry's cutting edge! Staying ahead of the game in terms of products, quality and service has served us well for 30 years, and we see no reason to change now!”