Specialist PVCu and aluminium fabricator Mercury Glazing Supplies Ltd has just reported a 16% year on year demand for its bifold doors.
The impressive increase demonstrates Mercury’s growing reputation as a niche manufacturer of high quality architectural aluminium and specialist PVCu products. Chris Reeks, the company’s Sales and Marketing Director comments, “Being a niche manufacturer means we can supply installers and fabricators alike without any conflict of interest.”
The company works with leading industry names such as Smart, Jacks Aluminium, Spectus and VEKA. The company is the UK’s largest manufacturer of the Spectus vertical slider and it has just added the VEKA FlushSash to the range to enhance its reputation as a niche manufacturer still further.
Alongside the high quality product portfolio, the company’s commitment to customer service adds further value.
Mercury offers a 24 hour turnaround on both PVCu and aluminium quotes, a timescale that has been maintained even with the recent increase in demand for estimates.
Delivery turnaround times are impressive too, with bifolds in white and anthracite grey now available in just ten days.
And the commitment to customer service doesn’t stop with turnaround times. Chris reports a recent story of the delivery team carrying an order for a new trade customer down a narrow country lane on foot when the road became impassable for vehicles. “Needless to say, the customer was very impressed with our commitment to going the extra mile – literally! – and we’re expecting further orders from them as a result.”
So with demand for the product range growing, the product range increasing, delivery times improving and the extra mile of commitment being the norm, the outlook is definitely hotting up for Mercury!