North East Panels, part of the NEP Group, has made the switch over to Halo's high quality System10 PVC-U profile.
The Tyne and Wear company is one of around 100 companies to have switched systems with The VEKA UK Group over the last 12 months.
Jimmy Wood, National Sales Manager, explains: “We decided to change over to Halo products in order to adopt the System10 profile, and we're planning to offer Rustique too before long.
“These systems offer all the quality and accreditations you would hope to find from an industry-leading company. It means we are able to offers our customers a framed composite door collection that exceeds their expectations when it comes to style, security and energy efficiency.
“The VEKA UK Group is well known for handling changeovers smoothly, so we weren't worried about too much upheaval. Their specialist engineers took care of everything and we were soon up and running again, so our sales and customer service didn't suffer.
“It wasn't a decision we made lightly, but Halo had the right products, at the right price, with a reputation for straightforward service. We also had a successful, full fire test at BM Trada prior to making the change completely.
“Our business is built largely on the great reputation we have built up throughout the North East, and we needed a supplier that will work as hard as we do, to provide the perfect products and keep customers happy. We're looking forward to working together over the years ahead.”
Sales and Marketing Director of The VEKA UK Group Colin Torley commented: “we're delighted to welcome another happy customer into the VEKA UK 'fold'. We know our business relies on long-lasting partnerships with our customers, so - as ever - we'll do everything we can to make sure North East Panels receives the outstanding service and customer support we are known for.”