In line with the corporate philosophy of providing excellence as standard, senior management at frameXpress have instigated a staff training programme for department heads at the company.
Managing Directors, Stuart Green and Mark Westbrook, who have also taken part in the training initiative, wanted to ensure that methods of constant evaluation and improvement were introduced across all departments.
The training addresses key management and leadership skills and encourages managers to review the way they handle and steer their teams within the different departments. Team leaders are then encouraged to identify strengths as well as to highlight areas for further positive development.
The course is run as a six day programme that is spread out over a six month period and covers key aspects of management including planning, communication, problem solving, understanding behaviours and creating viable solutions using a systematic approach.
Stuart Green Managing Director comments, “Balancing the roles and responsibilities of individual managers is key to moving the company further forward. The programme ensures that real life issues are discussed with gaps identified at every level of management and suggestions put forward for aspects of improvement.
It is a team building exercise but it also has opened up communications in all departments which ensures that we can give our customers confidence in our support services.”
The intensive, interactive programme includes group and individual exercises with the team identifying action points that require implementing before the next training session.
Angela Griffin, HR Manager comments, “This management training course is greatly helping all of us to understand each others management styles and the effect this has on others. As a teambuilding exercise it is helping to boost staff morale throughout the company and we are developing ways to motivate and create action plans, to ensure our customers will receive the highest standards from ordering through to production and delivery.”
The course will be continuing for another four months and has been run in conjunction with The Professional Development Training Company.