The Georgian Bar Company Ltd

Emplas The Georgian Bar Company wiping out call backs

One of the UK’s largest window and door fabricators, Emplas work with some of the industry’s most established businesses and have a no-compromise approach to product quality. It was this commitment to deliver the highest standards that 10 years ago led them to using the GeoFast system from The Georgian Bar Company.

Kush Patel, Operations Director at Emplas, says: “We were having lots of issues with the old astragal bar system that we used at the time and it was causing us a real headache. It was a common occurrence to get call-backs to fix bars that had fallen off, and for Emplas, where we pride ourselves on product quality, it obviously wasn’t good enough.

“Also, because the bars were handmade it created a significant expenditure to replace them, not just production costs and materials, but also time.”

“The production manager brought the GeoFast system to our attention. Incredibly technically-minded, he identified that GeoFast would solve the problems that we’d been having.

“He saw the product from an engineer’s perspective and recognised that GeoFast had been designed so that natural expansion and retraction wouldn’t affect it and cause the issues we suffered with from the old bars.

“So, we switched to the GeoFast system 10 years ago and haven’t looked back since. We’ve gone from a stream of regular call-backs to none, which is an incredible turn-around! That level of quality gives us complete confidence that our Georgian windows and doors leave the factory right first time.” However, it takes more than just a quality product to ensure a business relationship lasts for such a long period.

“We’ve always had a fantastic working relationship with The Georgian Bar Company,” adds Kush. “They’re just the right size of business that we like to deal with – big enough to cater for our requirements, while still being small enough to provide those personal touches that are so important.

“They’ve always been on hand to help us with anything that we’ve needed, and they go above and beyond what most companies would do. The products and service that The Georgian Bar Company provide are far better than anything else available on the market and we’d never use anyone else.”

News title: -    Emplas The Georgian Bar Company wiping out call backs
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1 message received  23/01/2021 19:24:44  18043