Masterframe Windows

Changes underpin strong growth at Masterframe

Ramon Rabett, Alan Burgess and Carol Slade

There have been a series of exciting changes for sliding sash window specialists, Masterframe. Carol Slade takes on the role of Managing Director and Ramon Rabett returns to Technical and Compliance Director after temporarily heading up production. After a break of six years, Greg Ponds has returned to become Head of Production.

With sales climbing 19% in the last quarter of 2018, and set to remain strong, Greg’s role will be to ensure Masterframe continues to provide the same high-quality product and customer experience. Greg comments: “I’m thrilled to be back with Masterframe Windows. We have a very loyal customer base and it is important they receive the same level of quality as we grow.”

Ramon Rabett’s knowledge and expertise is widely acknowledged across the industry, whether it’s for product design, BFRC, British or European standards or CE Marking. He will now re-focus on to his area of expertise in his role as Technical and Compliance Director. Ramon comments: “As specialists who led the development of the modern sliding sash window, and as the trade choice for sash windows it’s important we continue to develop and introduce new products. I look forward to ensuring we deliver that.”

Starting with Masterframe Windows in 2002 as Financial Consultant, Carol joined the board in 2008 to take on the responsibility of Operations, Finance and HR. Shortly after, Carol took on the additional responsibility of Sales & Operations Director. Carol’s experience, commercial awareness and passion for Masterframe will ensure the firms values and commitments continue to be delivered. “To be appointed Managing Director is a real honour, I’m delighted to take on the role and look forward to guiding the business in a positive direction over the coming years.”

Alan Burgess now steps into the role of Chairman of the Group and comments on the appointments: “Greg has settled in very quickly, allowing Ray more time to focus on the technical aspects of the business. Carol is an amazing person full of drive; her appointment will see the group continue in its growth!”

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Masterframe Windows

Masterframe Windows Limited and The Bygone Collection

Company Overview for: Masterframe Windows Founded in 1988, Masterframe Windows Ltd has specialised in the design and manufacture of high quality PVC-U sliding sashes since 1991, selling to trade and retail installers. Masterframe created the Bygone Preferred Installer (BPI) network in 1999, to exclusively sell the high specification Bygone Collection Window to homeowners. BPIs get marketing support through training, seminars and conferences and the Bygone Collection website.

Masterframe was the first UK window company to announce an energy efficient ‘C’ rated window from The British Fenestration Ratings Council (BFRC), and the first to achieve British Board of Agreement (BBA) ‘system status’, which tests the whole window for a 20 year life expectancy, not just the profile. The company recently won two G 05 Awards, one for Energy Efficiency Initiative of the Year and the other for Customer Care. It was also shortlisted for Fabricator of the Year. Masterframe is also 2005 Regional Finalist of the Orange National Business Award 2005 for Customer Focus.

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